TERMS & CONDITIONS

1. Introduction

This website, www.sheensbotanicals.com (“Site” or “Website”) is owned and operated by Sheen’s Botanicals from Singapore. Throughout the Site, the terms “we”, “us”, “platform”, “Sheen’s Botanicals” and “our” refer to Sheen’s Botanicals. We offer this Website, including all information, tools, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

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By visiting our Site and/or when purchasing something from us, you (“User” or “Customer”) engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the Site, including without limitation users who are browsers, users, customers and/ or contributors of content.

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PLEASE READ THE FOLLOWING TERMS AND DISCLAIMERS CAREFULLY BEFORE USING THE SERVICES.  IF YOU DO NOT AGREE WITH THESE TERMS, OUR PRIVACY POLICY, OR ANY OTHER OF OUR POLICIES, YOU SHOULD NOT PURCHASE ANY OF OUR PRODUCTS, VISIT OR USE THE WEBSITE, OR USE ANY OF THE SERVICES.

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2. Eligibility

Sheen’s Botanicals is strictly limited to parties who can lawfully enter into and form contracts on the Internet. By using or engaging with the Website, you also acknowledge and agree that you are permitted by your jurisdiction’s applicable law to use and/or engage with the Website.

 

3. Products and services

The products or services listed on the Website may have limited quantities. These products are subject to return or refund only according to our Shipping and Refund Policy. We reserve the right to limit the sales of our products or services to any person, geographical region or jurisdiction.

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The images of the products displayed on the Website are for illustrative purposes only. Products that you purchase may vary slightly from those images.

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The ingredients we use in our products are generally mild. Although sensitivities and skin reactions to our products are rare, sometimes it may still happen as every individual is unique. We suggest that you conduct a patch test before trying out a new product and discontinue use if it causes an adverse skin reaction.

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The contents of the Website are for informational purposes only and do not constitute any medical advice. You are to seek a physician's advice if you have a medical condition.

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4. Orders

Please note that upon receiving your order, we will send you an email as soon as possible to acknowledge its receipt. In the event that we are unable to fulfill your order, we will contact you by email, text messages or phone call to advise you accordingly. Please be aware that we may not be able to accept or process your order if the item is out of stock, if there is an error in the product pricing, or if we are unable to obtain authorization of payment.

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We reserve the right to refuse to process and accept a transaction for any reason or refuse service to anyone at any time, at our sole discretion. Please be aware that we will not be liable to you or any third party if we withdraw any product from the Site, refuse to process a transaction, or suspend or unwind any transaction after processing has begun.

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5. Payment

Please note that debit/credit card holders are subject to validation checks and authorisation by the card issuer. If the issuer does not authorise payment, we will not be responsible for any delay or non-delivery of the merchandise.

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It is important to understand that we retain legal ownership of the merchandise until full payment is received by us. Therefore, if you choose to pay using our Site, we accept all major payment methods, including Visa (credit and debit cards), MasterCard (credit and debit cards), American Express, and any other payment method displayed on our Site. Please be aware that we reserve the right to add or change our payment methods at our sole discretion at any time.

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6. Pricing Policy

Prices shown on the Site are in Singapore Dollars. Sometimes we need to make changes to the price of some of our products. When this happens, we’ll update the prices on our website. If you had placed your order for a product before the price change, the price will be as stated on our website at the time when you had placed your order.

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7. Permitted use 

You agree to use the Site and the Services only for purposes that are permitted by these Terms and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You may only use the Site and Services for your non-commercial, non-exclusive, non-assignable, non-transferable, and limited personal use, and no other purposes.

 

You will not (and will not attempt to):

(a) Access any of the Services by any means other than through the interface that is provided by Sheen’s Botanicals;

(b) Gain unauthorised access to Sheen’s Botanicals’s computer system or engage in any activity that interferes with the performance of, or impairs the functionality or security of the Site, the Services, Sheen’s Botanicals’ networks, and computer systems;

(c) Access any of the Site or the Services through any automated means or with any automated features or devices (including the use of scripts or web crawlers);

(d) Access or collect any personally identifiable information, including any names, email addresses or other such information for any purpose, including, without limitation, commercial purposes;

(e) Reproduce, duplicate, copy, sell, trade, or resell any aspect of the Site or the Services for any purpose; and

(f) Reproduce, duplicate, copy, sell, trade or resell any products or services bearing any trademark, service mark, trade name, logo or service mark owned by Sheen’s Botanicals in a way that is likely or intended to confuse the owner or authorized user of such marks, names or logos.

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8. Discount Codes

We may provide promotional codes offering a discount on our product. Promotional codes cannot be used on past purchases. Promotional codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotional code or offers and must be used by the date published, if any, unless otherwise stated. Only one promo code can be used at checkout. We reserve the right at any time without notice to retract and/or change the terms of promotional codes.

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9. Limited License and Site Access; Acceptable Use

You may not: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of this Site not intended to be so read; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site in any form or by any means; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.

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You use this Site at your own risk. You agree that you will be personally responsible for your use of this Site and all of your communication and activity on this Site. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

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10. Accounts, Registrations, and Passwords

If you use this Site and such use requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer.  If you open an account, register, or otherwise provide us with any information, you agree to provide us with current, complete, and accurate information as requested by any forms. Sheen’s Botanicals is not responsible for any errors or delays in responding to any inquiry or request caused by any outdated or incorrect information provided by you or any technical problems beyond the control of Sheen’s Botanicals. You acknowledge and agree that any login, identifier, or password issued in connection with this Site (each a "Password") is confidential information and must be kept secure. You may not disclose such a Password to another person or entity or permit another entity to access the Site using such a Password. You must notify Sheen’s Botanicals immediately of any breach of security or unauthorized use of your account. Sheen’s Botanicals cannot be responsible and disclaims all liability in connection with, the use of any information that you post or display on this Site.

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11. Intellectual Property Rights

Your use of the Site and its contents grants no rights to you concerning any copyright, designs, and trademarks and all other intellectual property and material rights mentioned, displayed, or relating to the Content (defined below) on the Site.  All Content, including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site, are protected by national intellectual property and other laws. Any unauthorized reproduction, redistribution or other use of the Content is prohibited and may result in civil and criminal penalties. You may use the Content only with our prior written and express authorization. To inquire about obtaining authorization to use the Content, please contact us at contact@sheensbotanicals.com

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In addition to the intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio, or text on the Site.

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12. Monitoring Activity

When users post comments, feedback, reviews, images, or video on our website or upload them, they agree that we may edit, copy, or use their contributions as we see fit. We reserve the right to modify or remove any content that we deem inappropriate, offensive, abusive, defamatory, discriminatory, or infringing on any third-party rights, at our sole discretion, at any time, and without any further obligation or notice to the user.

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Please note that we have no obligation to monitor the Site or any portion thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, in our sole discretion, at any time and from time to time, without notice or further obligation to you. Additionally, all user contributions should be respectful, and we are not liable or responsible for any comments posted by users or third parties. Users are solely responsible for their contributions and must ensure that they comply with our terms of service and applicable laws and regulations.

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Moreover, we reserve the right to disclose, at any time and from time to time, any information or posted content that we deem necessary or appropriate, including without limitation to satisfy any applicable law, regulation, contractual obligation, legal dispute process, or governmental request, subject to our Privacy Policy.

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By posting comments, feedback, reviews, images, or video on our website or uploading them, users confirm that they have read and agreed to these terms and conditions.

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13. Disclaimer

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, SHEEN’S BOTANICALS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY (A) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AS TO THE SITE AND ITS CONTENT, INCLUDING THE INFORMATION, DATA, SOFTWARE, OR PRODUCTS CONTAINED THEREIN, OR THE RESULTS OBTAINED BY THEIR USE OR AS TO THE PERFORMANCE THEREOF, (B) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING, AND (C) WARRANTIES OR CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE. THE SITE AND ALL CONTENTS THEREIN AND COMPONENTS THEREOF ARE PROVIDED ON AN “AS IS” BASIS AND YOUR USE OF THE SITE IS AT YOUR OWN RISK.

 

14. Limitation of Liability

You agree that in no event shall Sheen’s Botanicals be liable to you, or any third party, for any lost profits, incidental, consequential, punitive, special, or indirect damages arising out of or in connection with the Site or the Terms and Conditions, even if advised as to the possibility of such damages, regardless of whether the claim for such damages is based in contract, tort, strict liability or otherwise. This limitation on liability includes, but is not limited to, any (i) errors, mistakes, or inaccuracies in any Content or for any loss or damage of any kind incurred by you as a result of your use of or reliance on the Content; (ii) the transmission of any bugs, viruses, Trojan horses or the like which may infect your equipment, failure of mechanical or electronic equipment; (iii) unauthorized access to or use of the Site or Sheen’s Botanicals' secure servers and/or any personal information and/or financial information stored therein; or (iv) theft, operator errors, strikes or other labor problems or any force majeure.

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15. Indemnification

You agree to indemnify and hold Sheen’s Botanicals and its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any suit, action, claim, demand, penalty or loss, including reasonable attorneys’ fees, made by or resulting from any third party due to or arising out of your use of the Site, breach of the Terms and Conditions or the materials it incorporates by reference, or your violation of any law, regulation, order or other legal mandates, or the rights of a third party.

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16. Dispute Resolution & Governing Laws

In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

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These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore and you hereby submit to the exclusive jurisdiction of the courts of the Republic of Singapore where Sheen’s Botanicals is based in.

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17. Privacy & Cookies

For more information on how we collect your information and cookies, please refer to our Privacy Policy.

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18. Changes

We reserve the right to update and revise these Terms and Conditions at any time. You will know if these Terms and Conditions have been revised since your last visit to the Website by referring to the "Effective Date of Current Policy" date at the top of this page. Your use of our Site constitutes your acceptance of these Terms and Conditions as amended or revised by us from time to time, and you should, therefore, review these Terms and Conditions regularly.

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19. Electronic Communications

When you visit the Site or send us e-mails or text messages, you are communicating with us electronically. In so doing, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication is in writing.

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20. Severability

If any of these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.

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21. Assignment

We shall be permitted to assign, transfer, or subcontract our rights and obligations under these terms without your consent or any notice to you. You shall not be permitted to assign, transfer, or subcontract any of your rights and obligations under this agreement.

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22. Force Majeure

Sheen’s Botanicals is not liable for any delays caused by circumstances beyond Sheen’s Botanicals’s control, e.g. general labor dispute, extreme weather, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above.

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23. Entire Agreement

These Terms and Conditions set forth the entire understanding and agreement between you and Sheen’s Botanicals concerning the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written concerning the Site. A printed version of these Terms and Conditions and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. You may not assign the Terms and Conditions, or assign, transfer or sublicense your rights therein. A failure to act concerning a breach by you or others does not waive Sheen’s Botanicals' right to act concerning subsequent or similar breaches.

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24. Term and Termination

This agreement becomes effective the date that you first access the Site and remains effective until it is terminated consistent with its terms. Violations of this agreement may result in the immediate termination of this agreement and denials or terminations of your access to the Site. Such restrictions may be temporary or permanent. Upon termination, your right to use this Site shall be revoked. All disclaimers, limitations of liability, indemnities, and rights of ownership and licenses to Sheen’s Botanicals shall survive any termination.

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25. Contact Us

For any questions, complaints, and queries or to report any violations, kindly send an email on contact@sheensbotanicals.com